Cancellation Policy

At Legacy Stationery, we strive to provide a seamless shopping experience for our customers. This Cancellation Policy explains the terms and conditions under which you can cancel your order.

1. Cancellation by Customers

• Timeframe for Cancellation:
  Customers can cancel their order within 24 hours of placing it by contacting us at:

  • Email: support@legacystationery.com

  • Phone: +91-9521891342

• Cancellation After Dispatch:

  • Orders cannot be canceled once they have been dispatched from our facility.

  • For customized products, such as Diary Lekhan, cancellations will not be accepted once the customization process begins.

• Refund for Canceled Orders:

  • For cancellations made within the allowed timeframe, a full refund will be processed within 7-10 business days and credited to the original payment method.

2. Cancellation by Legacy Stationery

We reserve the right to cancel your order under the following circumstances:

• Payment Issues: If your payment cannot be verified or processed.

• Stock Unavailability: If the item is out of stock or unavailable.

• Incomplete/Incorrect Details: If the order details provided are incomplete or incorrect.

• Fraudulent Orders: If the order appears to be fraudulent or suspicious.

In such cases, we will notify the customer promptly, and a full refund will be issued.

3. Non-Cancellable Items

The following items cannot be canceled:

• Customized products, including Diary Lekhan (customized diaries and pens).

• Orders that have already been shipped.

• Items purchased during clearance sales or special promotions.

4. How to Cancel an Order

To cancel your order, please follow these steps:

1. Contact us at support@legacystationery.com or call us at +91-9521891342 with your order details (order number, name, and reason for cancellation).

2. Our team will verify your request and confirm the cancellation within 1-2 business days.

5. Contact Us for Assistance

If you have any questions or concerns about cancellations, feel free to reach out:

• Email: support@legacystationery.com

• Phone: +91-9521891342

• Address: 185 mitra nagar jhotwara jaipur

This Cancellation Policy is effective as of [Insert Date]. Legacy Stationery reserves the right to modify this policy at any time, with updates reflected on this page.